Fill the diary. Stop chasing the phone. 12 systems for your garage.
12 practical playbooks for independent garages and MOT centres: online booking, MOT and service reminders, missed calls, job cards, written authorisation, quotes, reviews and service plans. Written for UK garages. No coding, nothing to install from us.
Read a free sample playbook first (PDF) →
Or get all 5 Vaults for £97 (£235 separately) →
Built to be used, not read once
Built for the workshop
Every playbook is about a real garage job: bookings, MOT reminders, extra work, parts and handover.
Copy, paste, send
Booking confirmations, MOT reminder texts, extra-work messages, quotes and review requests, ready to copy.
Free tools first
Most playbooks use Google, WhatsApp Business and a spreadsheet. Each one tells you the time and cost up front.
What's inside
Fill the diary 4 playbooks
More booked MOTs, services and repairs
- Let drivers book MOTs and services onlineDrivers can request an MOT, service or repair slot from your website, Google profile and Facebook page at any time, without ringing you.1 hour · Free to low cost
- MOT and service reminders that bring cars backEvery customer gets a friendly reminder before their MOT or service is due, so they book with you instead of searching again.1–2 hours to set up, 20 minutes a month · Free (spreadsheet) or your garage software
- Stop losing customers to missed callsWhen nobody can get to the phone, callers still get a quick, useful response and a call back, instead of ringing the next garage.45 minutes · Free to low cost
- A Google Business Profile that gets you bookedWhen drivers search for an MOT or garage near them, your profile shows your services, prices, hours and a booking link.1 hour, then 10 minutes a week · Free
Run the workshop 4 playbooks
Fewer phone calls, fewer surprises, cleaner records
- Job cards that capture everything first timeEvery vehicle has one job card with the customer's complaint, what was found, what was authorised and what was done.1 hour · Free (template) or your garage software
- Get extra work authorised in writingWhen you find more work, the customer sees what you found, the price and approves it in writing before you pick up a spanner.30 minutes · Free
- A simple parts and stock trackerYou know what's on the shelf, what's on order and what each job's parts cost, without counting boxes every week.1–2 hours to set up · Free
- Opening, closing and handover checklistsThe workshop opens and closes the same way every day, cars are handed back properly, and nothing depends on one person's memory.1 hour · Free
Earn more per car 4 playbooks
Reviews, clear quotes and customers who come back
- A Google review after every happy customerA steady flow of genuine Google reviews, because every satisfied customer gets a polite one-tap request when they collect.30 minutes · Free
- Clear quotes customers say yes toYour quotes are clear, itemised and offer sensible options, so more of them turn into booked work.1 hour · Free
- Service plans for steady monthly incomeA simple pay-monthly plan (for example annual service plus MOT) that spreads the cost for drivers and gives you predictable income.2 hours · Free to set up
- Seasonal campaigns to customers you already haveTwo or three short campaigns a year (for example a winter check and air-con in spring) that fill quiet weeks.1 hour per campaign · Free
Every playbook gives you
- The outcome, time needed, cost and tools, before you start
- Why it matters, in plain English
- Numbered steps you can tick off
- Ready-to-copy templates and prompts
- A "done when" checklist
- Common mistakes to avoid
- Search across every playbook
- A 90-day roadmap so you know what to do first
The honest bit
This is a self-serve guide, not a done-for-you service. You follow the steps in your own accounts, so nothing needs our access or your passwords. Legal points (such as reminder permissions and consumer rights) are kept to the basics with pointers to the official guidance; it isn't legal advice. The Vault is new, so there are no customer reviews yet. If it isn't what you expected, email matthewcreighton181@gmail.com and Matthew will put it right.
12 playbooks · 20 templates · 90-day roadmap · instant access