Safe kitchen. Busier counter. 12 systems for cafés and takeaways.
12 practical playbooks for cafés, coffee shops and takeaways: registration and inspections, allergens and pre-packed labelling, food safety records, temperature checks, Google, delivery apps, order-ahead, menu pricing, reviews, loyalty, quiet hours and local catering orders.
Read a free sample playbook first (PDF) →
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Built to be used, not read once
Inspection-ready
Registration, allergen matrix, daily records and temperature checks set up in a way that actually gets done.
Margin on every item
Recipe costing and delivery app maths so you know which items make money.
Regulars and local orders
Loyalty, reviews, quiet-hour ideas and office catering to bring steady trade.
What's inside
Safe and legal 4 playbooks
Registration, allergens, hygiene
- Register and get inspection-readyYour food business is registered with the council and you're ready for a food hygiene inspection at any time.1–2 hours · Registration is free
- Allergens handled properly, every orderYou know which of the 14 major allergens are in every item, staff can answer questions confidently, and pre-packed items are labelled correctly.3–4 hours to set up · Free to low cost
- Food safety records that take minutes, not hoursYour food safety management system is in place and daily checks are recorded quickly, on paper or on a phone.2–3 hours to set up, 10 minutes a day · Free
- Fridge, cooking and hot-holding temperaturesChilled food stays cold, hot food stays hot, and you have the readings to prove it.1 hour to set up, 5 minutes a day · A probe thermometer
More orders 4 playbooks
Google, delivery apps, order-ahead
- A Google profile that fills tables and gets callsPeople nearby searching for coffee, breakfast or takeaway find you, see your menu and come in.2 hours, then 15 minutes a week · Free
- Delivery apps without losing your marginYou know what delivery apps really cost you, price for it, and decide which orders are worth taking.2–3 hours · App commission and fees
- Order-ahead and click-and-collectRegulars order and pay before they arrive, skip the queue, and you handle the morning rush more smoothly.2–4 hours · Free to monthly fee
- Price your menu so every item makes moneyYou know the cost of every item, set prices that cover costs and profit, and review them regularly.3–4 hours · Free
Keep them coming back 4 playbooks
Loyalty, reviews, quiet times
- Reviews and replying to them wellMore happy customers leave Google reviews, and every review gets a polite reply.30 minutes to set up · Free
- A simple loyalty schemeRegulars are rewarded for coming back, and you know who your best customers are.1–2 hours · Free to low cost
- Fill the quiet hoursYour slow afternoons and quiet days bring in steady trade through targeted offers and events.1–2 hours a month · Low cost
- Local offices, events and catering ordersNearby businesses, groups and events order regularly, giving you bigger and more predictable orders.2–3 hours · Samples and printing
Every playbook gives you
- The outcome, time needed, cost and tools, before you start
- Why it matters, in plain English
- Numbered steps you can tick off
- Ready-to-copy templates and prompts
- A "done when" checklist
- Common mistakes to avoid
- Search across every playbook
- A 90-day roadmap so you know what to do first
The honest bit
This is a self-serve guide, not a done-for-you service. You follow the steps in your own business. Food safety and allergen content is a summary of well-established basics with pointers to the FSA, your council and GOV.UK; rules differ across the UK nations, and this doesn't replace official guidance or your own food safety system. The Vault is new, so there are no customer reviews yet. If it isn't what you expected, email matthewcreighton181@gmail.com and Matthew will put it right.
12 playbooks · 13 templates · 90-day roadmap · instant access